Quality assurance

Our establishment is approved and holds conventions with French Social Security and most mutual funds. The Clinique Honoré Cave is classified in Category 1 for its services: comfort, care, welcome, etc.

The clinic wishes to improve its service continuously and it has developed a quality assurance initiative.

The clinic met the accreditation process in 2001 and the certification process in 2006.

The clinic met the accreditation process in 2001 and the certification process in 2006.

The fight against hospital-acquired infections

The Clinique Honoré Cave is heavily involved in the fight against hospital-acquired infections with the best possible score: Category A for health facilities (ICALIN, ICSHA2, SURVISO, ICATB scores).

You can view our results on the national platform of information on the establishments of the Higher Authority for Health (Haute Autorité de Santé – HAS)

Certification

Certification is a process of external evaluation that is mandatory for all health facilities. It is implemented by the Higher Authority for Health (Haute Autorité de Santé – HAS).

In early November 2011, the Clinique Honoré Cave received its 3rd certification visit (V3- 2010) successfully, with no reservations or recommendations.

Thanks to the efforts of all and the participation of a large number of staff and physicians in self-assessment groups and the evaluation of professional practices, the establishment was able to pass the previous certifications (V1 and V2) without major reservations or recommendations.

Ethics and welfare

Respect for the rights and freedoms of patients and the prevention of all forms of violence are an integral part of the policy of our establishment. This objective entails conducting an ethical reflection on the meaning of professional practices, ensuring the quality of the relationship between patients and the healthcare personnel and identifying any risks of abuse.

Professionals who work in our structures and take responsibility for people who are vulnerable on account of their age, illness or disability are particularly sensitive to these concepts in order to prevent, detect and be able to act in response to situations of abuse.

The Patient’s Charter

Like any health facility, all stakeholders at the Clinique Honoré Cave respect the Patient’s Charter that you can consult here.

Sustainable development

Sustainable development is characterised by three dimensions:

  • Social dimension: reducing inequality, promoting justice, equity, health, quality of life and social cohesion through human development and social well-being.
  • Economic dimension: progress, economic performance, competitiveness, efficiency by optimal, rational management methods.
  • Environmental dimension: preservation of natural resources, development of renewable energy, green initiatives for citizens, actions to limit pollution, environmental risk management etc.

Actions implemented at the Clinique Honoré Cave

These dimensions are developed further within the clinic mission statement, including:

  • Sustainable development objectives established in the “Quality and Risk Management” multi-annual programme;
  • Risk management and health security development policy to protect the patient and the staff from environmental risks (water, air, waste), products and materials and effects generated by health care activities;
  • Appropriate waste treatment in order to avoid any risk of contamination from household type waste, and risk of infection from health-care waste;
  • Recycling (ink cartridges, batteries, light bulbs);
  • Significant reduction in the use of paper and printing through computerisation of patient records;
  • Eco-friendly purchasing policy and consideration of green construction techniques for extension projects;
  • Use of low voltage bulbs and rechargeable batteries.
  • Efforts to achieve savings in terms of water consumption:
    • Gradual reduction of the use of bottled water and use of tap water by the staff;
  • Limitation of toxic and greenhouse gas products;
  • Complete cessation of the use of pressurised products (aerosols);
  • Use of steam cleaner in the surgical units;
  • Energy consumption initiative:
    • Enhancing staff awareness of energy savings.
  • Promoting the quality of life at work:
    • Training plan;
    • Major involvement of staff representatives in the life of the establishment;
    • Flexible schedule management to meet the demands and wishes of the staff;
    • Incentives such as occupational and end of year bonuses, shopping vouchers;
    • Organisation of themed celebrations and meals;
    • Creation of a company nursery for the care and medical staff.

Objectives

The clinic has set up a Sustainable Development work group in order to achieve a transversal diagnosis and initiate improvement plans with regard to human resources, economic and environmental policies.